Implementing scrum in marketing: how to organize teams with efficiency and creativity
October 11, 2024
If you’ve ever been part of a marketing team during a campaign, you’ve likely encountered situations like this: the client changes the objective halfway through, or unexpected problems arise, affecting the deadline. Often, this leads to frustration and disorganization. How can you keep your team aligned, creative, and productive at the same time? This is where Scrum comes into play.
Although Scrum was born in the world of software development, its principles perfectly adapt to managing marketing teams. By structuring work into short cycles, called sprints, and defining clear roles, Scrum helps teams become more efficient while allowing the flexibility needed to adapt to constant changes.
Let’s break down how Scrum can transform how you organize your marketing team, using a more agile and collaborative approach.
What is Scrum in marketing?
In simple terms, Scrum is an agile methodology that divides projects into small cycles called sprints, typically lasting between one to four weeks. The idea is that in each sprint, the team works on a specific part of the project, allowing for progress assessment and quick adjustments. The goal is to deliver tangible results in each cycle, reducing the risk of investing time in tasks that don’t add value.
The use of Scrum in marketing is becoming increasingly popular because it helps teams stay focused, align their efforts better, and react quickly to changing client demands. According to Woko Agency, one of the biggest advantages of Scrum is that it allows teams to keep up with the fast pace of digital marketing, where tight deadlines and last-minute changes are part of the daily routine.
Scrum roles: who does what?
In Scrum, there are three key roles: Product Owner, Scrum Master, and Team. Each has a well-defined function that ensures work flows smoothly and everyone knows what to do.
- Product Owner: in a marketing context, this role is held by someone who deeply understands the client’s and business’s objectives. Their job is to prioritize the team’s tasks and ensure they align with the overall strategy. The Product Owner decides what needs to be done first and what direction to take, acting as a bridge between the client and the marketing team. If you’ve ever been the person receiving client instructions and passing them to the team, congratulations—you’ve been a Product Owner in practice.
- Scrum Master: this role is like the team’s coach. The Scrum Master ensures that the team follows Scrum principles, helps remove obstacles that could slow down work, and fosters collaboration. They organize daily meetings and make sure everyone is focused on their tasks. According to HubSpot, the Scrum Master also protects the team from external interruptions and ensures that the work environment is as productive as possible.
- Marketing Team: these are the star players in Scrum. This team may include designers, copywriters, content strategists, data analysts, and more. Each member has specific tasks that must be completed within the sprint, and they all collaborate to meet the goals defined by the Product Owner. Unlike traditional methods, in Scrum, the team is responsible for organizing and managing their work within the sprint.
Sprints and daily meetings: keeping the team on track
A sprint in Scrum is like a short-distance race: you have a limited time to reach the goal, and the entire team works together to meet objectives as quickly as possible without losing quality. But how do you organize these sprints in the marketing world?
Practical example: a marketing sprint
Imagine your team is working on a social media campaign for a new product. The Product Owner sets the sprint goal: develop all visual and textual content for the Instagram campaign in two weeks. Each day, the team has a quick meeting (no longer than 15 minutes) called the Daily Standup, where everyone shares what they did yesterday, what they’ll do today, and if they have any obstacles preventing progress.
At the end of the sprint, results are reviewed in a retrospective meeting, where the team discusses what worked well and what can be improved for the next sprint. This way, the team moves forward steadily, adjusting efforts based on results and project needs.
According to Adspromarketing, this short-cycle work structure is ideal for marketing because it allows teams to test and adjust campaigns before launching, reducing the risk of failure and enabling a more strategic and effective approach.
Tools and best practices for managing Scrum in marketing
Efficiently implementing Scrum requires tools that make it easier to organize and track sprints and tasks. Here are some of the most commonly used tools by marketing teams:
- Trello: great for visually managing tasks with cards representing each sprint task. Easy to use and very adaptable for small to medium-sized teams.
- Jira: a robust tool for managing larger projects, with specific features for Scrum, such as creating user stories, tracking time, and managing the backlog.
- Monday.com: popular for its user-friendly interface and the ability to customize boards to manage different aspects of a marketing campaign.
Best practices for marketing teams using Scrum
- Set clear objectives for each sprint: before starting, make sure the Product Owner has set the right priorities for the sprint. Don’t try to do everything at once; instead, focus on what’s most important.
- Keep meetings short and to the point: daily meetings should only last 15 minutes. The goal isn’t to solve problems in this meeting but to identify them so they can be addressed afterward.
- Foster collaboration and open communication: scrum works best when the team collaborates and feels comfortable sharing what’s working and what’s not. In retrospectives, ensure everyone has the chance to give constructive feedback.
- Use the right tools: choose a project management tool that fits your team’s needs. Don’t complicate things with overly complex tools if your team is small or your projects are relatively simple.
Conclusion
Implementing Scrum in marketing might seem challenging at first, but once the team adapts, the benefits become clear: more focus, better organization, and a greater ability to adapt quickly to market changes. The clearly defined roles, daily meetings, and sprints help keep the entire team on the same page and deliver more efficient, higher-quality results.
Do you want your marketing team to work with more agility and less stress? Scrum is an excellent way to achieve that. If you’re excited about the idea, get ready to implement your first sprint and see how it transforms the way you manage your marketing projects!